B. SCOTT SHANE, CPA

 

 

SUMMARY

Human Resources-Recruitment professional with over 13 years of increasing responsibility and accomplishment in university, experienced, and executive recruitment.  Demonstrated ability to develop and deliver strategic recruiting and staffing solutions that are aligned with business objectives.  Strengths include team leadership, ability to inspire and motivate, communication/interpersonal skills, project management, client service, and contributing to successful bottom-line results.

 

PROFESSIONAL EXPERIENCE

COUNTRYWIDE FINANCIAL CORPORATION, Los Angeles, CA                                          2002 - Present

Countrywide , a diversified financial services company with mortgage banking at its core, is the largest residential lender in the world, ranked 150th among the Fortune 500, 155th among the Forbes Global 2000, and on the top ten list of Fortune’s fastest growing companies.

Senior Vice President, HR-Recruitment (June 2004 – Present)

First Vice President, HR-Recruitment (July 2003 – May 2004)

Vice President, HR-Recruitment (July 2002 – June 2003)

Design, build, and deploy a team of 95 recruitment professionals, including 5 Managers and 11 Team Leaders.

Lead teams responsible for hiring approximately 10,000 exempt and non-exempt hires annually across five business units (Countrywide Bank, Countrywide Insurance Group, Full Spectrum Lending, Wholesale Lending, and Integrated Mortgage Services Group ) and four functions (College, Information Technology, Diversity, and Temp Staffing).

Provide strategic staffing solutions to enable recruiters and business partners to determine optimal sourcing and hiring strategies.

Created strategic partnerships through the RFI/RFP process for contingent and retained search firms.  Senior advisor to the company’s procurement department for vendor selection and contract terms and conditions.

Initiated best practices review of contingent search firm utilization.  In Production Divisions, reduced search firm utilization from 20% to 5% of  total hires.  Project has been in place 3 quarters resulting in initial cost savings approximating $3 million dollars.

Designed and implemented a national College Recruitment Program (Countrywide University) consisting of 25 national target universities and 25 supplemental local colleges and universities.

Created monthly, weekly, and daily Divisional Recruitment Scorecards reporting:  fills, time-to-fill, average days open, diversity, and client satisfaction.

Created Recruiter Incentive Compensation Plan that recognizes, incents, and rewards recruiter performance in the areas of quantity of hires, quality of hires, retention of hires, and productivity of hires. 

Tripled size of Recruitment Department in two years and reduced department attrition from 35% to 11%.

Created Diversity Recruitment Action Committee (DRAC) with accountability for driving innovative diversity recruitment strategies throughout the organization.

Developed strategic recruitment plans for major staffing initiatives across multiple business divisions throughout the country.

Created and facilitated recruitment training conducts on processes, procedures, and best practices

 

ARTHUR ANDERSEN LLP, Los Angeles, CA                                                                               1992 – 2002

Arthur Andersen was among the largest of the Big Five Professional Services Firms with 28,000 employees in the U.S. and 85,000 employees in over 300 locations in 85 countries around the globe.  Services included Business Consulting, Global Corporate Finance, Assurance, and Tax.

Regional Director, Recruiting & College Recruitment, West Region (July 1998 – July 2002)

Director, Recruiting & College Recruitment, Pacific Southwest (January 1998 – June 1998)

Manager, Experienced & College Recruitment, Southern California (April 1996 – December 1997)

Senior, College Recruitment, Southern California (July 1995 – March 1996)

Design, build, and deploy a West Region recruitment operation of 35 professionals that drove university (interns and full-time) and executive hiring objectives of 1200+ hires annually.  Develop annual strategic recruitment plans for the West Region, including sixteen offices in nine states.  Create and implement hiring plans and innovative sourcing strategies that are aligned with the business objectives of multiple lines of business.  Lead the Experienced Hire Talent Acquisition Process and the University Target Recruitment Program, including the Business Consulting Challenge, Tax Challenge, Andersen Career Exploration Program, and student externship/internship programs in multiple locations.  Accountable for key performance metrics including quality, cost-per-hire, revenue-per-hire, invite/offer/accept rates, aging, assessment accuracy, and retention.  Lead Alumni Placement/Outplacement Program.  Plan and manage $7 million payroll/non-payroll department budget.  Member of the Diversity Executive Employment Committee, and lead the West Region Diversity Council.  Develop annual Affirmative Action Plan, ensure EEO compliance, and manage regulatory reviews/audits, and annual practice reviews.  Global trainer for Critical Behavioral Interviewing (University and Executive), International Student Leadership Conference, TRANSITIONS Program (centralized executive acculturation program), and Strategic Hiring Workshop.  Member of regional/national HR teams including new hire assimilation, experienced hire advisory committee, employee retention/total rewards, and performance management.  Member of the Human Capital Executive Council (design/implement national People programs) and leader of the North American Recruitment Leadership Circle. 

 

Senior, Human Resource Operations Management, Los Angeles, CA (September 1993 – June 1995)

Responsible for staffing/succession planning, budgeting and forecasting, variance analysis, retention and counseling, outplacement, diversity initiatives, internal benchmarking, employee relations, and compensation administration.  Instructor for new hire orientation, continuous improvement program, and service excellence training.  Helped develop and administer firm wide human resource policies, time reporting, CPA experience certification, counselor/mentor program, and evaluation and promotion process.  Staffed approximately 150 professionals on audit/special project engagements for the entertainment, manufacturing, retail, healthcare, and gaming/hospitality industries.  Analyzed engagement leverage to maximize personnel cross-utilization, profitability, and professional development.

 

Staff Auditor (CPA), Assurance and Business Advisory, Irvine, CA (September 1992 – August 1993)

Gained a variety of audit, accounting, and general business experience serving clients in multiple industries.  Presented financial information, suggestions for improvements in internal controls, and other business matters to client management.  Assisted in the planning, supervision, and completion of audit engagements and various special projects.

 

EDUCATION

Senior Professional in Human Resources Certification-SPHR, expected November 2005

 

Certified Public Accountant (CPA)

 

BS, Psychology, University of California, Irvine

Minor:  Social Ecology (Industrial/Organizational Psychology)

 

Continuing Professional Education

Training in various computer applications (Word, Excel, Lotus Notes), counseling/mentoring, effective presentations, leadership development, train-the-trainer, coaching and communication skills, critical behavior interviewing, acculturation/TRANSITIONS Program, career equity, international mobility/hiring, employment law, and strategic human resource management

 

ADDITIONAL

Member, Society for Human Resources Management

Member, American Institute of Certified Public Accountants

Member, Corporate Advisory Board, The Andersen School, UCLA

Member, Corporate Advisory Board, Woodbury University

Board Member, Accounting Career & Awareness Program

Board Member (Nominee), INROADS Southern California

Active participation with INROADS, National Association of Black Accountants (NABA), Association of Latino Professionals in Finance and Accounting (ALPFA), National Black MBA Association (NBMBAA), National Society of Hispanic MBAs (NSHMBA), Downtown Women’s Center, Verbum Dei High School

Enjoy traveling, coaching, golf, running, gym